Responsibilities

• Work cross-functionally within the company to communicate with all stakeholders in customers' success

• Create and maintain relationships with customers to better understand and achieve their needs

• Arrange an online meeting with our customers to identify opportunities for growth within our platform

• Manage and present all reporting about the health of customers' accounts; monthly performance report, renewing report, annual report, benchmark report, etc.

• Use marketing tools to perform and drive marketing campaigns for our clients; Google Analytics, Google Search Console, WordPress, Ahrefs, SimilarWeb, SERanking, etc.

• Utilize digital marketing knowledge and maximize your campaign performance: SEO, Google Ads, Facebook Ads, Website Development, eCommerce, Data Analytics, etc.

Qualifications

• Experienced in business development, understanding of business and digital marketing

• Previous Account Executive (AE) / client service / key account service / Account Management experience

• Articulate and well accustomed to a client-facing role

• Willingness and ability to travel