Job Description

• Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Banquet department.
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Handle guests’ complaints and comments tactfully and efficiently.

Qualifications

• Minimum 2 years of relevant experience in a similar capacity.
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations.
• A motivator & self-starter
• Well-presented and professionally groomed at all times
• Excellent reading, writing and oral proficiency in English language