Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Banquet department.
Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
Handle guests’ complaints and comments tactfully and efficiently.
Qualifications
Minimum 2 years of relevant experience in a similar capacity.
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work well in stressful & high-pressure situations.
A motivator & self-starter
Well-presented and professionally groomed at all times
Excellent reading, writing and oral proficiency in English language
Skills
Customer Contact
High Pressure
Banquet Operations
Training
Pressure Situations
Functions
Tour Operators Sub
Job Overview
Job Type:
Full-Time
Company
Accor
44 active jobs
Industry:
Hospitality, Tourism & Travel
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