Manager – Salesforce and Hunter

Principal Accountabilities:

• Lead and manage the sales team (ASGM sales and customers/ Salesforce and Telesales) to achieve sales targets and business objectives.
• Develop and implement effective sales strategies tailored to the B2B customer segment, including mom-and-pop shops, minimarts, HoReCa businesses, factories, schools, and hospitals.
• Identify new business opportunities and build strong relationships with key customers and stakeholders.
• Monitor market trends and competitor activities to inform sales strategies and ensure GO Wholesale remains competitive.
• Oversee the sales process from prospecting to closing deals, ensuring a high level of customer satisfaction.
• Provide regular sales reports and forecasts to senior management.
• Collaborate with other departments, including marketing, operations, Commercial and finance, to support overall business goals.
• Work closely with Assistant Store General Manager (sales and customer) who control all salesforce in the store to ensure sales achieved budget
• Analyze customer data such as the number of active customers, average invoice value, visit frequency and gather/ utilize customer insights (customer needs and pain points), market trends, competitor movements to formulate customer strategies.
• Implement new innovations to drive sales and improve efficiency, such as AI, predictive modeling, and digital transformation initiatives.
• Control sales of distributors and manage big lot sales through telesales.
• Set strategies for the Hunter team to activate customers by turning registered customers into active customers.

Qualifications Required:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field. A Master's degree is preferred.
• Minimum of 7-10 years of experience in sales management, preferably in the wholesale or retail industry, with a focus on B2B sales and HoReCa business.
• Ability to manage sales of distributors/ big lot sales through telesales
• Ability to understand customer pain points and needs, and provide support/solutions to help customers gain more profit from their business
• Strong relationship-building skills to work with customers as partners