KYC role in performing client due diligence (CDD) checks on prospective customers at onboarding, existing customers at periodic review and trigger events
Responsible to manage own book of onboarding work and complete by targeted timeline
Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers through the period
Review the information and documents provided by customers, ensure that all information and documents collected are good to satisfy regulatory requirements
Execute customer instruction pertaining to their loan account matters.
Perform account management tasks such as account static maintenance and account closure.
Support Bnext administration functions.
Assist in other Operation related BAUs such as payments and treasury settlement when needed.
Assist the team in completing ad-hoc projects and performing UAT as and when required.
Provide support to management for urgent requests.
Preparation of data to track completion progress and MI/regulatory reporting.
Requirements:
University degree
5+ years’ experience in a bank customer service environment, conducting CDD/KYC on customers, with client-facing exposure
Experience in loan product operations
Fluency in English and Thai languages to speak with internal/external stakeholders
Self-starter to take up ad-hoc tasks and projects, demonstrate management and leadership aptitude
