Business Development and Operation Manager - Food and Beverage (ICONSIAM)

Job Descriptions:

Business Development

• Identify and develop new business opportunities to drive revenue growth.
• Establish and maintain strategic partnerships with local and international entities.
• Stay updated on industry trends and competitor activities.
• Collaborate with Marketing Division to develop and implement marketing and sales strategies to attract new customers and new business opportunities as well as oversee promotional events and activities to enhance brand visibility.

Operation Management

• Oversee the overall operations of outlets to ensure a seamless and high-level guest experience.
• Implement and monitor operational policies and procedures.
• Collaborate with the Back of House Team and Front of House Team to maintain the highest standards of quality.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage supplier relationships and inventory to optimize cost-efficiency.

Financial Management

• Develop and manage the annual budget, ensuring alignment with business goals.
• Monitor financial performance, analyze P&L statements, and implement corrective actions as needed.
• Collaborate with the Finance and Accounting Team to prepare regular financial reports for senior management and the Board.
• Identify cost-saving opportunities without compromising service quality.

Team Leadership:

• Mentor and motivate a diverse team of professionals.
• Foster a culture of Work as One to deliver beyond-excellent service, teamwork, and continuous improvement.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training and development needs to enhance team capabilities.

Corporate, Legal & General Management

• Closely coordinate with related division/ departments in Siam Piwat Group regarding sales and marketing, promotions, and other required support to enhance customer experience.
• Understand the businesses of Siam Piwat Group and leverage relevant experiences effectively.
• Ensure the business operates within the company's mission statement and compliance with agreement with partners.
• Set up and review SOP (Standard Operating Procedure) for each subsidiary to ascertain if it is successful and if not, devise an alternative.
• Making sure safety regulations are followed and promote and enforces safety in the workplace.
• Liaise with all relevant parties on corporate affairs and legal issues.
• Assist, arrange and coordinate with relevant parties and government agencies to obtain necessary F&B related licenses.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a similar role within the luxury hospitality or fine-dining industry
• Proven experience in business development, operations management, and financial oversight
• Strong leadership skills with the ability to inspire and manage a diverse team effectively
• Excellent communication, negotiation, and interpersonal skills
• Excellent problem-solving, critical thinking, and analytical skills
• Knowledge of safety, quality control and cost control
• Fluency in English and Thai is required
• Proficiency in MS Office and relevant software applications