Sales Manager - Wedding

Job Description

• Handle all incoming leads for booking guest rooms and/or meeting/catering functions.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
• Conduct site inspections with prospective and existing clients.
• Develop and implement new sales strategies, tactics, and action plans for the account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from start to finish, processing all relevant information pertaining to bookings, including:
• Electrical, internet, telecom, audio-visual, and exhibit requirements.
• Obtaining guarantees of food and beverage events from Banquets and the kitchen.
• Preparing creative menu proposals with the Chef, considering food cost, labor cost, and kitchen facilities.
• Maintain and update current account information records.
• Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
• Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
• Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
• Conduct pre-conference meetings to ensure key departments are fully aware of relevant details.
• Maintain visibility throughout events and act as the on-site client liaison.
• Follow up post-event to address any issues and solicit return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
• Prepare weekly, monthly, quarterly, and annual reports as required.

Qualifications

• Diploma in Tourism / Hospitality Management / Events Management
• Minimum 3 years of experience in Wedding, catering and conference sales or 1 year of experience in a similar capacity with proven track record
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint