Programme Officer

Job Responsibilities

• To manage the detailed day-to-day aspects of multiple projects, follow up on operation plans for new programmes, measure progress and efficacy.
• Assist in the development and delivery of programmes and activities in accordance with the mission and goals of the organisation, as well as meeting donor, client or partner needs.
• Assistance in the delivery of programmes to include, but not limited to events, visits to Steps, workshops, training sessions, NWRC events, university/other types of visit and advocacy campaigns.
• Coordinate with all relevant Business Units and Departments to follow up on tasks, receive updates, provide operational support, and ensure each project is on track.
• Monitor project progress and performance, identify risks and challenges, and propose solutions to address them.
• Communicate with external stakeholders to ensure strong engagement, clarity on responsibilities/deliverables, timelines, and any ad-hoc support and administration required.
• Help to collect feedback from stakeholders which can inform the development of our programmes as well as enable us to make new ones.
• Assist Programme Manager in preparation of programme funding proposals and donor/impact reports.
• Ensure goals are met in areas including stakeholder satisfaction, safety, quality, and team member performance.
• Under the guidance of the Programme Manager and CEO, build and maintain strong relationships with project partners, stakeholders, and beneficiaries.
• Collect and analyse data on key performance indicators, and prepare reports to assess the effectiveness of programmes.
• Track budgets and ensure the effective and efficient use of resources.

Qualifications

• Bachelor's degree in Business or similar relevant field
• Experience coordinating multiple projects
• Strong written and verbal command of Thai and English
• Project management skills.
• Relationship management skills.
• Internal communication strategies.
• Risk management experience.