Principal global forwarding agent

Duties And Responsibilities

Maintain Operational Excellence:

• Main responsibility is to the Freight Forwarding, (Air Export)
• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Processing Export Documentation including ocean bills of lading, invoice, etc.
• Ensure on-time delivery of customer’s and carriers’ document.
• Support & co-operate with customers, operations, and oversea offices to follow up import - export shipments.
• Cooperate with operation/ customer service/ accounting department in solving daily operational problems.
• Ensure accurate and timely client invoicing.
• Overseas communications, timely responses to emails and requests (internal and external)

Other Activities:

• Ensure customer SOPs are maintained and adhered to
• Work according to CHR, local and global laws, regulations and procedures
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Qualifications

• Bachelor's degree (Thai National only)
• Minimum 1-3 years of Global Forwarding experience
• Proficiency in Microsoft Office Suite of programs
• Site Specific: Fluent in English (written and verbal)