Health Insurance Claims Assessor

DUTIES & RESPONSIBILITIES

• Claims Handling: Efficiently manage your caseload, expertly organizing your workload by priority.
• Customer Service: Prioritize customer-focused responses to telephone and email inquiries, always considering the customer experience and business needs.
• Medical Expertise: Conduct thorough assessments of claims, underpinned by your deep medical knowledge, claims proficiency, and a holistic understanding of policy provisions.

WHAT WE ARE SEEKING

• Communication Skills: Exhibit excellent interpersonal, written, and verbal English language skills.
• Customer Service: Prior experience in handling customers of various demographics to resolve their queries.
• Accuracy and attention to detail: Demonstrate precision in processing claims, consistently maintaining the highest levels of accuracy, and promptly addressing any errors in claims records.
• Time management: Possess the energy and ability to pursue strategic actions to accomplish objectives.
• Quick Learner

WHAT WE OFFER

• Comprehensive Training: Access an extensive training program designed to help you achieve your professional goals.
• Diverse work environment: Collaborate with colleagues from various backgrounds and gain exposure to international markets.
• Supportive Workplace: We consider ourselves an extended family for our employees, standing with them through both challenges and successes.
• Competitive Compensation: Enjoy a competitive salary package.
• Career Growth: Explore opportunities for upward mobility within our nurturing work environment.
• Work-Life Balance: We prioritize work-life harmony, recognizing its impact on productivity and job satisfaction.