YOU'RE GOOD AT
The duties and responsibilities are as follows but not limited to:
- Manage complex calendars, with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Managing Director & Partner, Partner & Principal’s time, and provide timely reminders as necessary.
- Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
- Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files
- Organize travel arrangements; anticipate and coordinate travel and logistics needs.
- Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
- Provide professional support to BCG visitors, assist with settling in requirements and greet as appropriate.
- Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
- Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
- Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
- Support case teams, internal committees, and practice area activities and information requests.
- Maintain highest levels of internal and external confidentiality.
- Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
- Provide back-up assistance to other EAs and Reception Desk as needed.
- Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
You Bring (experience & Qualifications)
- Ideally, minimum of 10 years of work experience gained in a professional services environment
- Able to multi-task in a fast-paced, deadline driven, service-oriented environment
- Secretarial diploma or equivalent in related fields
- Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative
- Demonstrate strong interpersonal skills – able to work effectively with all levels of staff
- Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics
- Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups
- Excellent oral and written communication skills in English
- Consistently handle situations with tact and patience, and able to work well under pressure
- Highly motivated, energetic and resourceful
- Strong customer service orientation – responds to customers’ needs with a sense of urgency, and with a “How can I help” mindset.
- Able to work beyond normal office hours (sometimes weekends) during peak periods
- Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint
