Provide mentorship, guidance, and career development to members of your team
Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical, and technical capabilities which will enable the department to develop deeper, more scalable solutions
Team management responsibilities for a team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results
Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
Who are we looking for?
Candidate must possess at least Bachelor's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position
Experience leading, inspiring, and motivating others to meet goals and metrics
Possess project and resource management skills
Strong communication and interpersonal skills
Excellent decision making and analytical skills
Excellent verbal and written communication skills in English and the language of supporting market
Backlog experiences*
Email & Escalation cases experiences*
Managing team on daily basis
Telco company experiences will be a plus
Skills
Team Leadership
Written Communication
Team Management
Analytical Skills
Interpersonal Skills
Problem Solving
Functions
Customer Service
Job Overview
Job Type:
Full-Time
Company
TDCX
45 active jobs
Industry:
Technology
Ready to Apply?
Submit your application now and take the next step in your career journey.
