Contact Center Officer

Responsibilities

• Develop and maintain a deep understanding of the market, to continually improve our product proposition.
• Develop a dynamic and commercially astute category management team, motivating them to perform to the best of their ability.
• Support the sales and marketing teams in effective communication of your product categories to the wider business and into relevant customer segments.
• Act as an ambassador for raising our brand profile and nurturing relationships with key stakeholders, e.g. customers, suppliers, and industry bodies.
• Working collaboratively within the Supply Chain function to maintain absolute data integrity within a product group, facilitating operational efficiencies and supporting timely response to market opportunities.
• Support the development of all team & department colleagues in the achievement of personal and business objectives.

Qualifications

• Master or Bachelor Degree in business management or related field.
• At least 5 years experience on marketing field, products and technical skills.
• Good in English both speaking and writing.