Assistant Operations Manager - Financial Products

What you'll Do:

• As an owner of the Operations workstream, Manage day-to-day tasks of financial product operations such as onboarding, reporting, reconciliation, data validating, etc.
• Champion and deliver an approach for new initiatives across financial products.
• Investigate and resolve issues, exception reports, customer service, and related issues.
• Analyze and point out weaknesses in the existing process to improve effectiveness.
• Set up and run reports and dashboards when required by staff and management to provide relevant data.
• Liaise operations-related parties such as onboarding, administration, logistics, order processing, inventory management, customer service, platform management, etc.
• Communicate working team requirements and desires back to the product team to influence product functionality and roadmap.
• Drive innovation: by pinpointing essential features and requirements for product development.
• Optimizing Product Workflow: Spot and enhance weak points and streamline workflow to elevate our product's user-friendliness and overall quality.

What you'll Need:

• Bachelor’s degree or higher in Business, Economics, Accounting, or Engineering or related fields.
• 3-year experience in Fintech environment or/and Lending business.
• Experience in e-commerce, Fintech, Banking, e-wallet, or insurance is a plus.
• Excellent written and verbal communication skills.
• “CAN-DO” attitude, eager to learn, good manner, strong passion, detail oriented, good Interpersonal skill, responsibility, and team player.
• Driven, self-managed, and self-initiated.
• Good team player, positive attitude, and eager to learn.
• Enjoy working in a fast-paced environment and have a passion to help Thai people live better.