Key Responsibilities
Strategic Workplace Management:
- Oversee and implement workplace strategies that enhance productivity, well-being, and collaboration across METSA & Asia Offices.
- Develop and lead METSA & Asia-wide workplace standards, ensuring alignment with global strategies.
Operations & Facilities Management
- Manage day-to-day operations of workplace services, including facilities maintenance, security, cleaning, and safety protocols.
- Oversee vendor relationships, negotiating contracts, managing performance, and ensuring cost efficiency.
- Ensure facilities meet compliance and regulatory standards across all locations.
Workplace Experience & Culture
- Design and implement initiatives that foster an engaging, inclusive, and productive workplace environment.
- Act as the main point of contact for METSA & Asia employees regarding workplace services and provide an exceptional employee experience.
Space & Resource Planning
- Lead space planning, utilization, and office design to accommodate changing business needs.
- Manage office moves, expansions, and changes in layout, ensuring minimal disruption to operations.
Sustainability & Environmental Responsibility
- Develop sustainability programs to reduce the environmental impact of workplace operations (e.g., energy efficiency, waste reduction).
- Align workplace services with ESG goals and sustainability initiatives.
Financial Management
- Oversee budget planning, forecasting, and management for workplace services within METSA & Asia.
- Track and report on cost metrics, identifying opportunities for operational efficiencies.
Health & Safety Compliance
- Lead health and safety programs, ensuring compliance with local regulations and maintaining high standards across all locations.
- Implement policies for crisis management and emergency preparedness.
Skills Required
SKILLS AND EXPERIENCES QUALIFICATIONS:
- Leadership & Collaboration: Strong leadership skills with the ability to manage, motivate, and collaborate with cross-functional teams.
- Communication & Interpersonal: Excellent communication skills with the ability to influence stakeholders across all levels of the organization.
- Analytical & Problem-Solving: Ability to analyze data, assess trends, and implement innovative solutions to improve workplace efficiency and employee satisfaction.
- Project Management: Strong organizational and project management skills, with the ability to handle multiple initiatives and drive results within tight deadlines.
- Financial Acumen: Proficiency in budgeting, forecasting, and financial analysis to manage workplace services costs effectively.
- Technical Skills: Familiarity with workplace management software, facilities management platforms, and health & safety tools.
- Cultural Sensitivity: Ability to navigate and manage cultural differences across all locations.
Experience Required
- Workplace/Facilities Management: 7+ years of experience in workplace services, facilities management, or corporate real estate, ideally with experience in a regional or global role.
- Vendor & Contract Management: Extensive experience in managing vendor relationships and negotiating contracts across multiple locations.
- Health, Safety, & Compliance: Demonstrated experience in developing and implementing health, safety, and compliance programs within a corporate environment.
- Budget & Financial Management: Solid experience managing budgets and optimizing cost structures within workplace services.
- Project Management: Hands-on experience managing office projects, including relocations, renovations, and office expansions.
- Sustainability Initiatives: Experience leading sustainability and environmental responsibility programs within workplace operations is preferred.
Leadership
- Owners’ Mindset: The Ice Creams separation is an exceptional opportunity to design something new – with no holy cows or periphery to limit your vision. We need someone who can think boundary-less & fully own this agenda
- Agile Mindset & Design Thinking: Fast, iterative, prototype thinking
- PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
- PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
