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    Tutor - Client Manager

    Full-Time
    Bangkok, Thailand
    Posted: August 16, 2024
    Position Details

    Purpose of Position;

    • To deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills.
    • To conduct on-site assessments against the requirements of relevant standards or specifications
    • To provide expertise, produce surveillance and initial assessment reports and make recommendations for certification decisions.
    • To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk and “Making excellence a habit”.
    • Deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills.


    Key Responsibilities & Accountabilities;

    • Conducts document reviews of clients’ manuals and procedures.
    • Plan assessments and issue assessment plans to clients in advance.
    • Ensures that the assessment team is competent to do the job.
    • Conduct assessments in a professional manner.
    • Leads an assessment team if assigned as the Lead Assessor.
    • Provide an assessment report and make recommendation for certification, maintenance, or cancellation of the certificate.
    • Performs technical reviews for assigned projects.
    • Supports training operations as a trainer
    • Supports Operation Manager in assessor qualification.
    • Supports special assignments in operation, compliance, and risk activities.
    • Ensures the safeguarding of client’s confidential information.
    • Ensure that value is added to customers and their business/organization through the delivery of BSI training courses
    • Inform customers of BSI services to their needs during training sessions
    • Provide delegates with information on how the training - is aligned with the overall customer journey with BSI
    • Continually enhance the reputation and perception of BSI through excellent delivery of training courses/solutions and day-to-day interactions with customers and other key stakeholders
    • Provide feedback to support course development in line with the new course and existing product development process
    • Assist with the design of training solutions. (E.g. classroom, electronic, correspondence, mentoring, coaching)
    • Maintain and enhance appropriate professional qualification status in relevant disciplines
    • Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery
    • To be a BSI Brand Ambassador.


    Knowledge / Skills / Abilities;

    • As C Code/ T Code / P Code
    • Service-minded
    • Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor)
    • Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques.
    • Ability to design and develop training courses and materials to meet specific aims
    • Proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations
    • Understanding of development processes, training needs analysis, and training evaluation techniques
    • Computer literate with strong abilities in Word, PowerPoint, and Excel in particular.
    • Where appropriate, qualified Lead Auditor in relevant disciplines.
    • Extensive travel with the country and sometimes abroad is required as is the ability to spend nights away from home
    • Full, clean driving license.



    Skills
    British Standards
    Training Coordination
    Document Review
    Training Needs Analysis
    Computer Literacy

    Functions
    Customer Service

    Job Overview

    Job Type:

    Full-Time


    Company

    BSI  logo

    BSI

    13 active jobs

    Industry:

    Business & Professional Services

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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