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    T&T Senior Manager - Operations, Industry & Domain Solutions (Consumer Business) - TH

    Full-time
    Bangkok, Thailand
    Posted: June 27, 2025
    Deadline: July 27, 2025

    Position Details

    You will support our clients in their transformation journey by:

    • Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.

    • Participate in team problem solving efforts and offer ideas to solve client issues.

    • Conduct relevant research, data analysis, and create reports.

    • Maintain responsibility for completion and accuracy of work products.

    • Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.

    • Assist in proposal development, as requested.

    • Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

    Your role as a leader

    At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

    • Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.

    • Make effective use of resources to optimise value.

    • Demonstrate the success and efficiency of Deloitte through leveraging its network and people.

    • Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.

    • Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.

    • Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.

    • Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.

    • Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

    Requirements

    • Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.

    • Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.

    • Experience in leading strategy and operational transformation with one of these sectors:

    • FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.

    • Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.

    • Experience with budgetary responsibilities related to projects or resources.

    • Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.

    • Ability to build consensus and foster change in ambiguous settings.

    • Commitment to professional excellence, as well as personal and professional growth.

    • Drive, tenacity, client focused and results oriented.

    • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

    • Willingness to work outside of office base.


    Skills

    Customer support
    Operations
    Team-building

    Functions

    Customer Service
    Data & Analytics

    Job Overview

    Job Type:

    Full-time


    Company

    Deloitte logo

    Deloitte

    36 active jobs

    AIA Sathorn Tower, 23rd - 27th Fl., 11/1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120

    Industry:

    Business & Professional Services

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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