Performs tasks such as, but not limited to, the following:
- Organizes and oversees the on-the-job process training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
- Trainer certification includes both classroom and on-the-job components.
- Develops the "train-the-trainer" class and teaches critical pieces of it, develops trainer certification process and evaluation tools, coordinates operator training with certification administrator, audits process training, facilitates OJT policy making, and communicates OJT policies.
- Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
- Investigates process/performance problems.
- Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
- Creates or promotes opportunities for Celestica operators with area educational institutions (e.g. community colleges, technical training institutes).
- Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
Knowledge/Skills/Competencies
- In-depth knowledge of technologies, including: through-hole, surface mount, surface mount fine/extra fine pitch, and associated modification and repair techniques.
- IPC Class A Instructor Certification
- Very strong presentation, teaching and coaching skills.
- In-depth knowledge and understanding of documentation processes & quality systems.
- Strong understanding of ISO standards.
- Excellent analytical and problem solving skills.
- Ability to effectively communicate with a wide variety of internal and external customers or suppliers
- Proficient in computer applications including Windows NT, Lotus Notes, MS Office Suite, and Documentation control systems.
- Ability to communicate effectively, both verbally and in writing, to a diverse group of internal and external customers and suppliers.
- Ability to communicate effectively, both in one-to-one and group situations.
Typical Experience
- Three to six years of relevant experience
Typical Education
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography
