Preparation of technical scope (activity lists, BOM etc.) for planned inspections for our SGT 800 customers with “Long Term Program” (LTP) contracts
Lead, co-ordinate and/or implement the technical activities to deliver preventive maintenance to our customers.
Derive technical feedback to quotes for upselling and conduct technical risk assessment for the upsell scope. This is done in consultation with other functional teams.
Responsible for the update of product data in IT systems after inspections
Maintain updated understanding on customer’s gas turbine units including core engine information (operating cycle/operating hours) and history.
Responsible for the contracts technical specifications and that Engine Life are followed and reports the project's technical results.
Follow up and report deviations between contract and actual outcome to the contract owner.
Define, coordinate, drive, follow up and complete technical issues within the project (raise case in SFDC).
Be the project’s technical representative as well as the link to the technical organization. Responsible for technical issues before, during and after meetings with customers, suppliers, and project teams.
Product/Technical Support
Provides prompt technical response to Customer to keep our customer equipment operating safely.
Assists and guides Customer to fault find and resolve equipment related operational technical issues.
Liaises with global engineering teams/guide to seek further support if technical issue cannot be resolved regionally.
Defines and assesses technical risks, if vital, in consultation with other technical functions.
Support Siemens Energy field service engineers on site with solving, mechanical and commissioning guidance.
Support engineering team to conduct RCA by providing technical recommendations and collecting the right information.
Feedback from site to standard and service design/development department regarding design issues.
Support other functions in the business unit, e.g., Sales, Logistics etc., in any technical issues related to the SGT-800 gas turbine that may arise, such as service product presentation, clarify mods & ups scope and help with customs clearance when importing spare parts.
Business responsibility
Have a financial awareness in / about the project.
Support MK&S team to identify new opportunities from technical recommendations provided to the customer.
Capable and willing to assist the Head of Distributed Technical Support in special projects and improvement initiatives.
To ensure that work is carried out within the framework of the cost budget and given time schedule with high standard of quality.
Willingness to travel to customer sites (approximately 30%).
What You Bring
You have commissioning or installation experience of SGT 800 turbines or have a solid technical background relevant for Gas Turbine Engineering. It can be a technical degree (Bachelor or Master of Science or equivalent experience in Control/Mechanical/Electrical Engineering), or Gas Turbine work experience.
Good understanding of operation of gas turbine and driven compression equipment and their associated auxiliary systems; air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems.
Ability to work as a great teammate and supply to the success of the team.
Good verbal and written communications skills in English and Thai.
Ability to initiate ideas to resolve sophisticated issues and improve work processes.
Comfortable with working in several IT systems.
Interest in process improvement is a benefit, as this is one of our focus-areas.
Skills
Mechanical engineering
Technical support
Gas Turbines
Functions
Engineering
Job Overview
Job Type:
Full-Time
Company
Siemens Energy
17 active jobs
Industry:
Other
Ready to Apply?
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