Support business development team in preparing, checking and processing documentation such as contracts, service purchasing orders, quotations, tax invoices, and business letters
Handle customer leads, including contacting potential customers to discover business needs, proposing appropriate services/solutions, following up with on-going discussions, and ultimately closing sales
Handle client inquiries, issues, or complaints related to services/solutions, usage issues, etc. by phone or email
Verify orders including customers' personal information and payment details
Manage sales and customer records on CRM system for accurate and updated data
Coordinate with internal and external teams to support related projects
Build sales performance reports for weekly and monthly sales meetings
Support sales operations and other tasks as required
Sales Operations and Administration
Gather, outreach, and track leads to turn them into sales
Coordinate business meetings, provide client consultations, and lead pitching on relevant solutions, focused on delivering business impact
Create proposal and/or quotation, and other business documents as required
Coordinating sales efforts with Project Manager/Legal Counsel to ensure smooth project execution
Ensure that all client issues, inquiries and concerns are addressed swiftly and accurately throughout the project
Continuously find ways to improve sales processes and internal operations
Maintain strong relationships with clients and related network
Visit and revisit clients and potential leads to evaluate needs or promote products/services (upselling) as required
Feedback Monitoring
Liaison with internal teams, including Product, Marketing, and Development to ensure continuous improvement
Keep good relationships with clients and take CSAT post-implementation
Requirements
Bachelor's Degree in Business, Sales, Marketing, or related field
At least 1 year of experience in Sales Administration (for SaaS product a huge plus)
New graduated are also welcome!
Ability to communicate effectively with clients, namely selling, persuading, conflict resolution
Good understanding of sales performance metrics to build impactful sales reports and evaluate progress
Advanced knowledge of administrative recordkeeping
Excellent interpersonal and communication skills
Excellent problem-solving and multitasking skills
Good at G suite and Microsoft Office
Good English and Thai both written and verbal
Skills
Sales Operations
Client relations
Sales Performance
Communication
Problem Solving
Functions
Sales
Job Overview
Job Type:
Full-Time
Company
Data Wow
23 active jobs
Industry:
Technology
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