Route planning Supervisor -First mile
Job Description
Team and Role Introduction:
This role will take care for FM route design and planning both FM and LHS which work closely with FM operation to ensure route quality (service & cost). Also support FM migration project.Team: 2 people (FM migration & Route design)
• Study route and zone of LEX coverage to know their characteristic for further planning by being aware of key routes structure such as total stop/capacity/time.
• Monitor the routes performance and identify which routes are needed to re-engineer on a weekly basis• Analyze all available data/information to improve route productivity and performance
• Study and analyze partnership profiles and come up with solution to expand the route
• Contact crossed function teams and follow up any solutions/initiatives with the team until it is complete• Manage team and lead the team to achieve the daily target
• Contacting sellers who are dissatisfied with operation service, both direct pickup and drop off
• Identifying seller issue's root causes and following up with operations and concerns• Supporting projects (Per assignment) to improve seller's service and LEX expansion & MPU project
Job Requirements
Requirements/Qualifications(good to have):
Full-Time
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