Deliver exceptional customer service to all members and visitors
Handle member's daily requests and all incoming enquiries
Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting)
Achieve occupancy goals through membership retention and closing new sales
Conduct informative tours to potential members and partners
Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
Contribute content to maintain our presence online and onsite via social media posts and promotional materials
Coordinate the general upkeep of the facility to ensure the space is presentable at all times. This includes conducting floor checks, completing maintenance tasks and basic cleaning such as dusting, utensil washing and spot cleaning
Requirements
1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
University Degree holder preferred
Ability to connect well with people; friendly and approachable
Possess strong communication and presentation skills
Exceptional organizational and multitasking skills
Reliable and self-driven, has the ability to work with teams and independently
Experience in Google Drive and Excel sheets would be an advantage
Must be a fluent English speaker, any additional languages is a plus
Skills
Business Operations
Communication skills
Customer Service
Functions
Customer Service
Job Overview
Job Type:
Full-Time
Company
the Hive Hong Kong
1 active jobs
Industry:
Hospitality, Tourism & Travel
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