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    Quality Analyst - CapCut (English) - Bangkok

    Full-Time
    Bangkok, Thailand
    Posted: August 22, 2024
    Position Details

    Responsibilities

    - Perform analysis of errors in platform/moderation quality and feedback to the respective team

    - Participate in the development of quality inspection standards and continuously optimize the process and system platform

    - Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery

    Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A)

    - Provide high-level and detailed reports on the Market/Site Quality Level report

    - Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed

    - Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks


    Qualifications

    Minimum Qualifications

    - Full Professional English Proficiency and Local Language is required.

    - General knowledge of ByteDance's international products, especially CapCut

    - Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users.


    Preferred Qualifications

    - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.



    Skills
    Quality Assurance
    Calibration
    Cascading
    Manual Testing
    Product Quality
    Quality Auditing

    Functions
    Marketing

    Job Overview

    Job Type:

    Full-Time


    Company

    TikTok Pte. Ltd. logo

    TikTok Pte. Ltd.

    107 active jobs

    Industry:

    Arts, Entertainment & Media

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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