Operations Manager

Responsibilities

• Operational Oversight - Direct and manage day- to- day operations, ensuring efficiency, productivity, and adherence to company policies and procedures
• Team Management - Supervise and lead operational teams, providing guidance, support, training and motivation to help them achieve performance goals.
• Process Improvement - Identify areas of improvement and implement strategies to streamline processes, reduce costs, and enhance operational efficiency.
• Relationship Management - Maintain positive relationships with existing clients, external providers and internal stakeholders
• Leadership - Ability to inspire and motivate the team to create a positive work environment.

Qualifications:

• Minimum of 3 years of experience in operational management
• Experience in the insurance industry is preferred but not mandatory
• Effective written communication skills for emails and proficient telephone and email response to client queries.
• Efficient time management skills.
• Commitment to excel in client services.

What's in it for you:

• International Exposure: You will have the chance to collaborate with colleagues from diverse backgrounds and gain exposure to international markets.
• Rewards and Recognition: We value outstanding performance and offer performance-based incentives.
• Work-Life Balance: We believe that a harmonious work-life balance leads to greater productivity and job satisfaction.
• Comprehensive Benefits: In addition to a competitive salary. We prioritize the well-being of our employees and provide them with the necessary resources to thrive both professionally and personally.