Nhân Viên Tư Vấn & Chăm Sóc Khách Hàng – Yêu Cầu Tiếng Anh
Full-time
Hà Nội, Vietnam
Posted: June 12, 2025
Position Details
Receive customer requests for Vietnam Airlines services via call center, email, and social media.
Process requests following professional procedures: make bookings, change seats, calculate and quote fares, issue/change/refund tickets; upgrade/downgrade seats; extend ticket validity; reschedule flights; handle flight time change notifications; provide information on products, services, and policies.
Regularly update knowledge of Vietnam Airlines’ policies, regulations, and service information.
Report work results after each shift.
Skills
Customer
Service Activation
Consulting
Communication
Functions
Sales
Customer Service
Job Overview
Job Type:
Full-time
Company
CÔNG TY CỔ PHẦN SABRE VIỆT NAM
2 active jobs
Industry:
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