Head of Corporate Banking Customer Relationship Management (Team Head)
Hybrid
undefined, Thailand
Posted: July 16, 2024
Deadline: September 29, 2024
Position Details
About the job
Monitor and support team to perform proactive business development and relationship management activities in order to enrich revenues generated to the Bank
Provide financial solutions to the clients
Maintain client satisfaction and retention
Minimize expected loss as well as operational costs through various types of products/ services of the Bank according to the Bank's Code of Conducts and BOT's Operational Standards
Assign work targets to subordinates in order to monitor performance and achievements
Allocate and monitor work activities of subordinates in order to align with the operational plan
Coach and advise subordinates on work activities and recommend work related problem solving solutions in order to complete the jobs in a timely manner
Evaluate subordinates performance and identify rooms for improvement in order to continuously improve work outputs
Design call plan/customer visit plan
Monitor sales performance & product mix under each ERM vs his/her account plan
Facilitate high level internal coordination (products, mid office, back office, boards)
Capture similar need patterns and feed back to PM for product development/ structuring
Keep abreast of key market and industry development affecting credit risk: understand business and industry thoroughly, as well as basic needs of players in the industry and market trend
Know inside out to the level you can predict the trend/ consequences from any change in environment
Advise & Control strategy on each account (execution of A/C plan)
Qualifications :
Bachelor or Master’s of business administration, finance, accounting, economics, engineering, mathematics.
10 years in banking, relationship management, analyst, due-diligence
Driven, excellent listeners, pleasant manner, champion of change, high integrity, optimistic.
Team management, leadership under stress, change manager, objective coaching and developing, negotiation and persuasion.
Banking products, Managerial accounting, Finance, Macro economics, knowledge on local traditions.
