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    Educator | Central World Bangkok

    Full-Time
    Bangkok, Thailand
    Posted: July 18, 2024
    Position Details

    Core Responsibilities Of The Job

    Guest (i.e., Customer) Experience and Community

    • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
    • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
    • Provide technical product education by articulating the value and benefit of the product.
    • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
    • Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
    • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
    • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

    Working With Others

    • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
    • Establish supportive and productive relationships with all team members.
    • Collaborate with team members to ensure optimal guest experience and support store operations.

    Operations

    • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
    • Use in-store technology to support store operations and provide positive guest experiences.
    • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
    • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
    • Perform work in accordance with applicable policies, procedures, and laws or regulations.


    What We Look For

    • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
    • Integrity/Honesty: Behaves in an honest, fair, and ethical manner
    • Guest Experience: Enjoys working and connecting with, understanding, and helping guests
    • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
    • Self-Awareness: Is aware of how words or actions may be perceived by or affect others
    • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
    • Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging


    Job Requirements

    Eligibility

    • Legally eligible to work in the jurisdiction of the store which you are assigned to.

    Availability

    • Willing to work a flexible schedule.

    Other Willingness Requirements

    • Willing to move through a store for most of a shift to help guests and accomplish work
    • Willing to work as part of a team and also complete some work independently

    Job Assets (i.e., nice to have; not required)

    • Education: High School or Secondary school diploma equivalent or above.



    Skills
    Product Presentation
    Personal Responsibility
    Teamwork
    Curriculum Development
    Customer Service

    Functions
    Other
    Other

    Job Overview

    Job Type:

    Full-Time


    Company

    lululemon  logo

    lululemon

    8 active jobs

    Industry:

    Consumer Goods, Retail & E-Commerce

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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