Tiktok is recruiting!!

Position: Content & Creator Policy Specialist 

What you'll do:

1. Conduct qualitative and quantitative research, and develop strategies and policies covering content and creator governance, to adhere to local cultures, regulations, nuances -- with a focus on SEA markets

2. Develop strategies and policies to mitigate risks, monitor, and raise the overall ecommerce content ecosystem quality and personalized recommendations

3. Engage cross-functional stakeholders to consolidate, pre-empt and analyze content and creator governance pain points; derive and implement action plans and operational workflows to resolve them

4. Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation

5. Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health

6. Communicate and conduct training for new strategies and policies, to ensure their effective implementation

7. Troubleshoot and resolve high-priority emergency cases that may arise

Qualifications

• Bachelor's degree
• 4+ years working' experience; practical experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields will be prioritized.
• Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans
• Familiarity with ecommerce compliance and ecosystem management – as well as strategic business sensitivity – will be advantageous
• Familiarity with SEA e-commerce and/or social media content landscape will be advantageous