Key Responsibilities

STOCK MANAGEMENT

• Manage all stock transfers (reception, departure, boutique to boutique, boutique to office/warehouse etc.)
• Controls the quality of all stock and validate the stock deliveries from warehouse
• Label products when receiving stock deliveries or transfers
• Manage client reservations
• Manage consigned products (press shooting, events, to staff, presentation outside)
• Manage boutique pick-ups and exchanges (product labels, stock movements…)
• Ensures daily protection and correct manipulation of pieces e.g. wrap watch with film before display
• Ensure replenishment of pieces on the sales floor
• Regularly check stock pieces quality and preparation to have them repaired (send to Customer Service platform if necessary)
• Organise price labelling and changes
• Support team to manage the annual, cycle and spot stock count (preparation, document, and contact with finance)
• Consolidate email enquiries on stock before distributing to each boutique member
• Monitor POSM stock utilization and stock level

CRM ADMINISTRATION

• Manage CRM gift stock (keep record, contact with CRM team in the office)
• Help boutique manager to keep and maintain Client Database

PROVIDE BASIC I.T. SUPPORT

• Report IT issues
• Follow up on solving IT issues

FINANCE AND BANKING OPERATIONS SUPPORT

• Petty cash control
• Exchange information with Finance back-office
• Submit cash payment reports to Management Control
• Monitoring red-light report and inform boutique staff and finance team

DAILY BOUTIQUE OPERATIONS

• Handle boutique supplies such as stationary, beverage and snacks stock for clients