Key Responsibilities
STOCK MANAGEMENT
- Manage all stock transfers (reception, departure, boutique to boutique, boutique to office/warehouse etc.)
- Controls the quality of all stock and validate the stock deliveries from warehouse
- Label products when receiving stock deliveries or transfers
- Manage client reservations
- Manage consigned products (press shooting, events, to staff, presentation outside)
- Manage boutique pick-ups and exchanges (product labels, stock movements…)
- Ensures daily protection and correct manipulation of pieces e.g. wrap watch with film before display
- Ensure replenishment of pieces on the sales floor
- Regularly check stock pieces quality and preparation to have them repaired (send to Customer Service platform if necessary)
- Organise price labelling and changes
- Support team to manage the annual, cycle and spot stock count (preparation, document, and contact with finance)
- Consolidate email enquiries on stock before distributing to each boutique member
- Monitor POSM stock utilization and stock level
CRM ADMINISTRATION
- Manage CRM gift stock (keep record, contact with CRM team in the office)
- Help boutique manager to keep and maintain Client Database
PROVIDE BASIC I.T. SUPPORT
- Report IT issues
- Follow up on solving IT issues
FINANCE AND BANKING OPERATIONS SUPPORT
- Petty cash control
- Exchange information with Finance back-office
- Submit cash payment reports to Management Control
- Monitoring red-light report and inform boutique staff and finance team
DAILY BOUTIQUE OPERATIONS
- Handle boutique supplies such as stationary, beverage and snacks stock for clients
