As an owner of the Operations workstream, Manage day-to-day tasks of financial product operations such as onboarding, reporting, reconciliation, data validating, etc.
Champion and deliver an approach for new initiatives across financial products.
Investigate and resolve issues, exception reports, customer service, and related issues.
Analyze and point out weaknesses in the existing process to improve effectiveness.
Set up and run reports and dashboards when required by staff and management to provide relevant data.
Liaise operations-related parties such as onboarding, administration, logistics, order processing, inventory management, customer service, platform management, etc.
Communicate working team requirements and desires back to the product team to influence product functionality and roadmap.
Drive innovation: by pinpointing essential features and requirements for product development.
Optimizing Product Workflow: Spot and enhance weak points and streamline workflow to elevate our product's user-friendliness and overall quality.
What you'll Need:
Bachelor’s degree or higher in Business, Economics, Accounting, or Engineering or related fields.
3-year experience in Fintech environment or/and Lending business.
Experience in e-commerce, Fintech, Banking, e-wallet, or insurance is a plus.
Excellent written and verbal communication skills.
“CAN-DO” attitude, eager to learn, good manner, strong passion, detail oriented, good Interpersonal skill, responsibility, and team player.
Driven, self-managed, and self-initiated.
Good team player, positive attitude, and eager to learn.
Enjoy working in a fast-paced environment and have a passion to help Thai people live better.
Skills
Oral Communication
Interpersonal Communication
Negotiation
Interpersonal Skills
Customer Service
Functions
Sales
Job Overview
Job Type:
Hybrid
Company
LINE MAN Wongnai
147 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
Ready to Apply?
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