Responsible for sales drives in increasing boutiques sales to hit the target
Set targets to your team members and define their targets per product categories in line with the budget of the boutique.
Communicate business updates regularly and efficiently to the Head Office.
Optimizing stock levels and sell through by knowing the trends and communicating with buyers
Ensuring all sales representatives welcome customers entering the store in a warm, elegant manner.
Guarantee quality communications with all customers (in-store, on the phone or by mail). To develop special relationships of trust obtaining recognition and loyalty with customers to the brand.
Maintain a dense network of relationships in different circles with potential brand customers and opportunities to recruit new customers
Maintain perfect knowledge of already established customers, anticipating their expectations and the selection of products that they might like to be offered
Maintain regular contact with the customers listed in the store’s customer database.
Manage and participate in high value sales or VIP customers.
Take responsibility for managing difficult situations and find solutions to satisfy the customer, in line with store procedures and practice.
Execute Dior’s sales and boutique management policy (authorize requests for discounts or other special offers).
Work with HR in managing peoples in boutique i.e. recruitment, appraisal system, and training, and etc.
Work Experience
At least 5 years' managerial experience in luxury fashion brands
Excellent language skills in English, and Thai, another language for example, Chinese language would be advantage.
Computer literacy is a must
Good communication and interpersonal skills
Strong leadership and people management skills
Excellent inter-personal and communication skills (both verbal & written)
Good in Problem Analysis and Problem Solving
Excellent customer service
Attention to detail and accuracy
Ability to handle stress
Leadership skill as well as being a good team player
Charismatic personality
Confident and motivated
Professional, polished and presentable outlook and disposition.
Skills
Attention to Detail
Leadership + Management
Language fluency
Computer Literacy
People Management
Luxury Goods
Functions
Project & Product Management
Job Overview
Job Type:
Full-Time
Company
Dior
13 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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