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    Senior Lead, Operational Excellence

    Full-Time
    undefined, Thailand
    Posted: June 27, 2024
    Deadline: December 30, 2024

    Position Details

    Key responsibilities:

    • Analyze (often ambiguous, unstructured) operational and business problems to identify areas for commercial growth, efficiency gains, and cost reduction
    • Use data analytics and business intelligence to uncover trends, drive decision-making, and identify growth opportunities
    • Collaborate with Country Directors, Marketing, Product, and Finance teams to understand their needs and align operational strategies to support commercial goals
    • Develop and execute to completion complex improvement initiatives to realize commercial uplifts
    • Work closely with cross-functional teams, including Commercial, Product, Marketing, and Finance, to ensure alignment and effective execution of improvement projects
    • Create and maintain documentation related to operational processes and improvements
    • Present findings and recommendations to senior management, providing clear and concise reports
    • Act as a versatile resource within our Agoda Flight team, establishing yourself as a trusted expert that all departments can depend on


    What you will need to succeed:

    • Bachelor’s degree in Business, Operations Management, Data Analytics, or a related field
    • 5-7 years of experience in operational excellence, business analysis, or a similar role focused on commercial growth
    • Proficiency in SQL, data analysis, and/or business intelligence tools, with a track record of using data to drive commercial outcomes
    • Strong problem-solving skills with a strategic mindset, able to connect operational changes to business results
    • Ability to make sense of complex operational processes, internal technical processes and flows and connect the dot back to commercial impact
    • Great communication skills, both written and verbal, with the ability to communicate complex concepts and present progresses, findings to stakeholders at all levels
    • Experience leading cross-functional projects and collaborating with teams across the organization
    • Ability to learn fast and understand new business dynamics


    It’s great if you have:

    • Python, automation, or willingness to invest time to learn



    Skills

    Business Analysis
    Business Intelligence Tools
    Operational Excellence
    Data Analytics
    Easily Adaptable
    Operations Management

    Functions

    Sales

    Job Overview

    Job Type:

    Full-Time


    Company

    Agoda logo

    Agoda

    204 active jobs

    Singapore, Singapore

    Industry:

    Hospitality, Tourism & Travel

    Application Closed

    This job posting is no longer accepting applications.

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