● Handle customer inquiries promptly via email, live chat, and phone.
● Furnish accurate pricing and delivery details.
● Gather and assess pertinent information to address queries regarding company offerings.
● Authenticate customer information for secure transactions.
● Remain flexible with your work schedule, including potential night shifts.
● Resolve customer complaints efficiently and professionally.
● Analyze issues to pinpoint root causes and implement effective resolutions.
● Uphold customer satisfaction while safeguarding company interests.
● Create and share engaging content on social media and the company website as directed.
● Interact with customers on social media, aligning responses with company branding and guidelines.
● Work with company partners to ensure smooth service delivery to customers.
● Keep internal teams informed to address customer needs effectively.
● Complete necessary paperwork and manage customer records as required.
● Keep customer data current and accurate, following company protocols.
350 - 500 USD
Full-time
Company
3 active jobs
Industry:
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