Central Baggage Tracing Assistant (DMK)

Job Description

• Provide fast and speedy recovery of mishandled baggage
• Assist station for tracing mishandled baggage
• Coordinate with other departments and station pertaining baggage mishandled
• Liaise with customer care department
• Investigate and determine the reason for baggage mishandling in every registered baggage file

Qualifications:

• Bachelor's Degree in any field with customer service or ground service experience
• Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
• Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment 
• Proficient in oral and written English and Thai or local language where staff is located
• Possess good interpersonal and communication skills with TOEIC scores above 550 is advantageous
• Able to work on shift with flexible hours