Transport Service Delivery Manager

Key Accountabilities

• Leading the implementation, configuration, and maintenance of the TMS software, ensuring it meets the company's transportation needs and integrates seamlessly with other systems such as our global power BI reporting catelogue
• Utilizing the TMS to optimize transportation routes, work with site teams to implement the optimization projects.,
• Managing carrier performance, and service level agreements (SLAs), and monitoring carrier performance to ensure compliance with contractual obligations and service standards.
• Work with TMS and using SQL queries and LNM module within TMS suggest projects leading to utilization improvement , consolidation opportunity.
• Provide historical shipment data and standard rate-card format to sourcing team and work with them to have on-tine sourcing cycle run efficiently to deliver price-price value to organization.
• Monitoring key performance indicators (KPIs) such as on-time delivery, transportation costs per mile, and carrier performance metrics, and using TMS reporting tools to analyze data, identify trends, and make informed decisions.
• Enable centralized dashboard and real-time visibility through track and trace to provide information to all stake holders.
• Identifying opportunities for process improvement and optimization within transportation operations, leveraging TMS functionality and data analytics to implement efficiency-enhancing initiatives and drive continuous improvement and deliver target ANT.

Experience

The successful applicant should meet the following requirements:

• Graduate engineer with experience in supply chain and transportation flow design, degree in SCM or related field preferred.
• Having worked with TMS in a 3PL environment is preferred.
• Experience of 6 to 8 years
• Analytical & strong stakeholder management skills
• Data science, database management (such as SQL) analytics, modelling experience in area of last mile, first mile etc.
• Experience in Digital applications
• Project management