About The Role
We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager – in one of our Bangkok store.
Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:
- Build relationships with internal and external clients
- Nurture and develop our client portfolio through meaningful commercial outreach
- Support the Store Managerin organising and hosting events for clients
- Create exceptional experience for our clients - we are always going above and beyond!
- Become an expert on product and sales training modules
- Assist in supervising, developing, and training designated staff and supervisors
- Assist with recruitment and delivery of onboarding for new starters
- Key-holder responsibilities, such as opening and closing of the store
The ideal candidate will have:
- Minimum three years supervisory or management experience
- Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)
- Experience in sales generation and managing the achievement of sales results
- Experience working towards targets and KPIs
- Experience in organising events is a plus
- The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
- Proven ability and desire to work in a fast-paced, changing environment
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
