Senior Specialist, Flight Operational Excellence

Key Responsibilities

• Understand, optimize, and maintain our procedures, SOPs and systems to ensure efficient operation and troubleshoot any issues
• Take ownership to analyze data and identify operational issues that impacting our suppliers and commercial performance
• Convert insights into actions and reliably execute improvement projects
• Collaborate with internal teams (Product, Tech, Commercial, Finance, Customer Service) to streamline processes and support commercial initiatives
• Monitor and report on operational performance, providing insights and recommendations for improvement
• Continuously learn and adapt to new challenges, contributing to the team’s overall success

What You’ll Need To Succeed

• Bachelor’s degree in Business, Operations, or a related field
• Knowledge in SQL. Experience in quickly identifying system bugs, process issues, and develop/launch innovative solutions to fix problems at root cause
• Strong analytical skills with the ability to interpret complex data and generate actionable insights
• Demonstrate good commercial sense and business acumen
• Good understanding of operational systems and processes
• Ability to work effectively with cross-functional teams
• Strong attention to detail with a bias for actions and execution
• Proactive problem-solver with a growth mindset
• Eager to learn and take on new challenges in a fast-paced environment