Principal Duties and Responsibilities
Territory business planning and deliver results
- Develop sales plan at account level to capture the business opportunities by territories and accounts
- Meeting planned sales & KPI goals
Sales Execution
- Execute the sales activities independently according to the plan & follow up on work results.
- Proactively pursue sales opportunities and gain market share at accounts and customer level
- Possess and keep updated on product knowledge and surgical skill
- Demonstrate/present on products, attend/set up at relevant activities and, where required
Building Customer Bases
- Meet with potential clients and grow long-lasting relationships by understanding their needs
- Solve problems for clients and customers by developing innovative and tailored sales solutions
- Work with internal departments to engage customers
- Develop a plan to reactivate the lost accounts/ customers
- Be a brand ambassador and reflect company values at all times
Tracking and Responding to competition
- Keep tracking on competition and proactively seek support to compete at accounts/ customer level
Managing the Sales Process and Surgical operation
- Ensure all selling processes are completed as per the “Mark Use to Payment Process”
- Follow through the Surgery case setting requirement. Perform cross check of the completeness of instruments/ implants prior surgeries
- Attend surgical cases, meeting Operation KPI
- Support the review of Instruments/ implants consignment
- Execute all activities according to local law and company policies
Training and Development
- Sustains product and technical knowledge as required in ZB training curriculum
- Complete all internal assigned trainings including compliance trainings
Expected Areas of Competencies
- Demand for Results – Driving Quality Results, Managing Processes/ Projects
- Passion to Win – Strategic Thinking
- Connecting with People - Cross-Boundary Teamwork
- Connecting with People - Interpersonal/ Intercultural Impact
- Customer and Market Intensity- Industry Know How
- Relentless Pursuit of Knowledge – Continuous Learning
- Relentless Pursuit of Knowledge – Details and In-Depth Analysis
- Medical Devices Technical Competencies
- Other functional competencies – Negotiation skills, Influencing skills
Education / Experience Requirements
▪ University degree
▪ 2-5 years of experience in medical device sales – Orthopedics, Capital, Equipment, Diagnostic is preferred
▪ Previous Operating Theatre Experience Is Preferred
▪ Demonstrated sales abilities & a track record of successful selling to the medical profession
▪ Business travel mainly domestically. Travelling outside business hours or over the weekends would be infrequent.
