Sales Admin Officer

Responsibility

• To acknowledge and appropriately greet and assist every customer in a timely manner
• To be able to take orders and impart information over the telephone or e-mail courteously
• To provide sales and product introduction for overflow and bounced calls from Sales Team where immediate assistance is required and the Sales Team is not immediately available, offering seamless transition to the sales process whenever possible
•  To generate quotation and process customers orders following format displayed on screen, and enter necessary information, ensure an accurate and prompt service as well as to answer stock to customer over phone calls
• To maintain a good relationship with all existing customers and build rapport with prospective new accounts
• To ensure that orders are accurately recorded, processed and delivered

Qualifications

• Bachelor in Business Administration or equivalent
• Strong interpersonal and communication skills and the ability to work effectively
• Organized and able to work under pressure and time constraints