Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
Handle customer enquiries, advices and suggestions via email or online tools.
Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
Handle customer complaints, any special cases or ad hoc tasks.
Requirements
College diploma or above.
Proficient in English & Korean.
Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
Ability to work under pressure, strong communication skills and exceed beyond expectation.
Passionate in customer service and open to working different work shifts, including night shift.
Positive about the crypto industry.
Kỹ Năng
E-commerce
Language fluency
Customer Service
Korean
Cryptocurrency
Chức Năng
Chăm Sóc Khách Hàng
Tổng quan công việc
Loại công việc:
Hybrid
Công Ty
Binance
48 việc làm đang hoạt động
George Town, 23 Lime Tree Bay Ave, Cayman Islands
Ngành:
Other
Hết Hạn Ứng Tuyển
This job posting is no longer accepting applications.
