To provide outstanding service to our customers by answering questions, handling complaints and troubleshooting problems with our products and services.
Coordinate with other departments concerned and follow up service to customer.
Record customer information in system completely and keep it status up to date until cases closed.
Qualifications
Bachelor degree in Marketing, Business Administration or related field.
2 years experience in Call center, Customer service or related field. (New Graduated are welcome)
Knowledge of Call center process.
Ability to multi-task, prioritize and manage time effectively.
Good in MS Office
Good service and open mind.
Kỹ Năng
Marketing
Call center
Business administration
Customer Service
Chức Năng
Lĩnh vực kinh doanh
Tổng quan công việc
Loại công việc:
Full-Time
Công Ty
Hafele
12 việc làm đang hoạt động
Nagold
Ngành:
Consumer Goods, Retail & E-Commerce
Hết Hạn Ứng Tuyển
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