Roles and Responsibilities:

• Study, analyze, and gather business requirements from users or stakeholders.

• Translate business needs into detailed system specifications (Business Requirement Document, Functional Specification).

• Act as a liaison between business units and technical teams to ensure shared understanding of solutions.

• Analyze existing business processes and design improved or new workflows.

• Create use cases, flow diagrams, wireframes, or mockups to illustrate system functionality.

• Coordinate and support User Acceptance Testing (UAT) with end-users.

• Prepare reports or analytical summaries to support management decision-making.

Qualifications:

• Bachelor’s degree or higher in Information Technology, Computer Engineering, Business Administration, or related fields.

• Minimum of 3-5 years of experience in Business Analysis or related roles.

• Strong communication, analytical, and presentation skills.

• Knowledge of Software Development Life Cycle (SDLC), Agile, or Scrum methodologies is an advantage.

• Familiarity with analysis tools such as Microsoft Visio, Draw.io, Miro, Jira, Confluence, or BI tools.

• Proficiency in English for business communication.