Job Description

Roles and Responsibilities

• Provide on-site clinical support to healthcare professionals during surgeries involving C-Arm systems.
• Conduct training sessions and workshops for surgeons, radiographers, and OR staff to optimize system usage.
• Offer proactive education and application training to healthcare providers using our installed base (IB).
• Collaborate with internal teams to resolve customer inquiries and enhance product efficiency.
• Ensure customer satisfaction by addressing concerns and providing best practices for system operation.
• Stay updated on latest clinical trends and technological advancements to enhance training quality

Required Qualifications

• Up to 2 years of relevant work experience
• Preferably technical knowledge or experience in radiology, biomedical engineering, operating room technology, or a related field.
• Strong understanding of medical imaging equipment, preferably C-Arm or fluoroscopy systems.
• Excellent communication and training skills to effectively educate healthcare professionals.
• Ability to work in a surgical environment, providing real-time support during procedures.
• Proactive problem-solving mindset with a focus on customer satisfaction.
• Willingness to travel to customer sites as needed, in ASEAN region
• Strong oral and written communication skills
• Service mind, Humble, Fast learner – Able to work under the pressure, on time
• Keen on building product, competition and market knowledge
• English speaking preferred