Senior AI Product Manager - Ekyc

- Understand market needs and customers' pain points, stay updated on market trends, create a compelling product vision, and develop a product roadmap quarterly and annually. Spearhead the success of the whole Trust Vision department’s product lines in your assigned markets.

- Obsess over customers to deliver the products they need, constantly study the products to understand every aspect, and fine-tune them to meet customer needs.

- Deliver a world-class product with inputs from customer/client discovery, sales, and advisory teams.

- Conduct assessments to identify optimal product opportunities, ensuring alignment of features with the targeted market and available technology.

- Work closely with the Data Science team & Engineering team to deliver product features of the product roadmap.

- Engage with clients and users to gather constant feedback and incorporate it into the product features.

- Conceptualize, define, and guide research and product requirements to create exceptional user experiences.

Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience.

- Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.

- Provide expert opinions for enhancements/improvements of the product suite provided to clients.

- Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.

- Pitch or support sales in pitching and deployment for customers.

- Foster the professional growth of product team members by providing ongoing development opportunities and offering timely feedback to enhance their skills and expertise when needed.

Minimum

- 4+ years of experience in product management, along with 8+ years of overall work experience

- Experience in SaaS/B2B product development

- Exceptional problem-solving skills under pressure (candidates who come from internal/external management consulting or similar, or candidates with a Technical background - a degree in Computer Science, Engineering, or a related field - are strongly welcome. You don't need to know how to write any code; you need to understand the product from a technical standpoint only.

Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions

- Willingness to roll up your sleeves and do whatever it takes to help your team win

- Ability to maintain a keen attention to detail, multitask, and work well under pressure; zoom in and out on a problem

- Good interpersonal skills, teamwork spirit, hardworking with enthusiastic attitudes

- Strong learning capability and self-motivation to acquire new knowledge

- Extreme ownership, love the products, and do whatever it takes to make the products stand out

Preferred

- 10+ years of experience

- Proven track record in Product Management

- Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.

- Knowledge of AI/Machine Learning topics

- Experience in managing KYC process or fraud risk management for customer onboarding

- An MBA degree would be a plus.

Excellent candidates

- Passionate about solving complex and large-scale/world-class problems, finding joy in crafting solutions that impact millions of lives or transform the world.

- Excellent in problem-solving, solving problems in a well-structured, data-backed, and deeply analytical manner, combined with a touch of creativity.

- Strong track records of products attest to their effectiveness in creating meaningful impacts and addressing the intended challenges.

- Extreme ownership is, without a doubt, working for the love of it, leading the team to help millions of lives.

• Comprehensive health care coverage for you and your dependents

• Onsite lunch with multiple options, including vegetarian

• Unlimited free coffee, tea, snacks, and fruit to keep you energized

• Generous leave policies, including annual leave, sick leave, and flexible work hours

• Grab for work allowance

• 13th-month salary and performance bonus