• Research and develop strategic sourcing channels to attract top-tier IT talent for outsourcing & permanent placements.

• Analyze and translate client job requirements into effective recruitment strategies.

• Manage end-to-end recruitment processes including sourcing, screening, interviewing, and candidate selection.

• Foster and maintain strong relationships with clients, understanding their workforce needs and providing talent solutions.

• Act as a point of escalation for recruitment-related issues and provide timely resolutions.

• Oversee interview coordination, feedback collection, and offer negotiation with candidates.

• Collaborate with clients on onboarding processes, ensuring a smooth transition for new hires.

• Ensure accuracy and completeness of outsourced employee records and documentation.

• Coordinate with the payroll team to ensure correct and timely processing of time attendance and benefits.

• Monitor KPIs and recruitment metrics to drive continuous improvement in recruitment delivery and team efficiency.

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 1-3 years of experience in IT recruitment.

• Solid understanding of recruitment lifecycle and best practices in the outsourcing industry.

• Strong leadership, coaching, and people management abilities.

• Excellent interpersonal and communication skills with the ability to build strong client and candidate relationships.

• Highly organized, detail-oriented, and capable of managing multiple priorities under tight deadlines.

• Proficiency in recruitment tools and applicant tracking systems (ATS).

Additional Preferred Qualifications

• Proven experience recruiting technical roles such as software developers, testers, and system analysts.

• Good understanding of IT outsourcing trends and market dynamics.

• Experience in employer branding and social media recruiting strategies.

• Fluency in Thai and English is highly desirable.