Basic Quality Tools for Process & Product Improvement
ภาพรวมหลักสูตร
This course introduces basic quality tools used to improve processes and products in organizations. Learners will explore practical tools for collecting, presenting, and analyzing data to identify problems and improve operational efficiency. The course covers widely used tools such as Pareto Charts, Scatter Diagrams, Cause and Effect Diagrams, Process Flow Charts, Tree Diagrams, and Risk Priority Number (RPN) to support better decision-making and continuous improvement.
สิ่งที่คุณจะได้เรียนรู้
Understanding of fundamental quality improvement tools
Ability to analyze problems using data and visual tools
Knowledge of how to identify root causes of process issues
Skills to support process improvement and decision-making
Practical insights into managing and prioritizing operational risks
Requirements
Basic understanding of business operations or process workflows
Interest in quality improvement and problem-solving
No prior experience in quality management required
A computer or device with internet access
ฟรี
AIS Academy
https://www.aisacademy.com
