Work you’ll do:

• Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.

• Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.

• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.

• Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.

• Conduct quality reviews of our implementation to ensure they meet our high standards.

• Lead end-to-end pre-sales activities.

• Provide leadership and support for delivery teams and staff in local offices.
  
  

Your role as a leader:
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities.

• Collaborate effectively to build productive relationships and networks.

• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.

• Align your team to key objectives as well as set clear priorities and direction.

• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.

• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.

• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.

• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.

• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
  
  

Requirements:

• 8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.

• At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.

• Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.

• Lead technical design sessions with client’s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.

• Strong understanding of Agile / Iterative delivery methodology.

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).

• Understanding of systems architecture and ability to design scalable performance-driven solutions.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth).

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.

• Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.

• Ensure utilization of staff is optimized by tracking individual team member forecast

• Allocating resources and responsibilities across the team to deliver business results and develop team members.

• Responsible for supporting quality programs throughout the entire SDLC period.

• Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.

• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.