Timepieces & Fine Jewelry Specialist

What Impact You Can Create At Chanel

• Collaborate closely with the Boutique team members to achieve the monthly WFJ targets as well as drive the rôle as the brand ambassador transmitting the brand values & culture to clients.
• Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge.
• Share knowledge, market intelligence and information about WFJ with the team members to help build a high performance team.
• Provide qualitative feedbacks regularly to Boutique Management team and WFJ Merchandising team on collection performance, product quality and challenging item push
• Partner with the Visual Merchandising team on the optimisation of display and visibility such as ensuring frequent changes on display, increasing visibility of challenging items, etc.
• Work closely with Timepieces & Fine Jewelry Expert (TFJE) and WFJ Deputy Head of Boutique to ensure tidiness to increase visibility.
• Recruit new TFJ customers and convert existing Fashion clients to TFJ purchasers as well as develop strong, lasting relationships with clients.
• Ensure all customer service and after-sales requests are handled according to the guidelines.

You are energised by

• Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.

What You Will Bring

• Minimum 3 years of sales experience preferably from international Watch & Fine Jewelry (WFJ) brands
• Strong knowledge of WFJ collections (including technical knowledge) and basic alteration skills with the experience of handling high profile clientele
• Knowledge of WFJ competition environment & trends
• Pleasant personality with high level of sophistication & refinement
• Excellent communication skills (Thai and English) with team working spirit, aiming for the total business goals of the boutique
• Comfortable with retail working hours such as on weekends and public holidays.

What Chanel Can Offer You

• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.