TikTok Shop - Account Management, F&B - Thailand

Roles & Responsibilities

• Accelerate seller growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow sellers in the portfolio
• Ensure sellers completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct top sellers business review
• Monitor sellers' performance and ensure sellers have executed their action plan as committed or even go beyond.
• Responsible for establishing and maintaining good working relationships with key accounts’ decision-makers or representatives
• Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues
• Deliver impact on category growth by ensuring seller campaign participation and marketing support

Qualifications

Minimum Qualifications:

• Minimum Bachelor's Degree or above
• 2 years+ experience in ecommerce; direct experience in relevant categories preferred
• English proficiency and Thai language proficiency
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logic and problem solving skill
• A good team player, fast learner and open to changes

Preferred Qualifications

• Proficient in Excel and ppt
• Experience in FMCG or F&B Industry is preferred