[SO] Senior Business Analyst

As a Senior IT Business Analyst, you will be supporting the Product Service Manager and be responsible for the product during the entire software development life cycle with agile methodology from project initiation, implementation, maintenance and post-implementation review phases. You will work with not only the development team but also with in house stakeholders and clients to gather requirements, design workflows, propose product solutions, follow up the whole process of development and guide them how to apply product into their daily operation.

Key Responsibilities:

Responsibility with stakeholders and clients 

• Conduct requirement analysis to ensure the implementation feasibility of functional specifications.

• Communicate ‘story’ to stakeholders/teams and create business requirement documents and plans.

• Measure test results with customers’ required outcome.

• Perform test briefing to the stakeholders and support UAT.

Responsibility with development team 

• Working with the Product Service Manager to develop product requirements.

• Inspect, monitor, and trouble-shoot the solution throughout the deployment process and operations to continuously improve and optimize efficiency.

• Develop test cases and results and trace to requirements to ensure comprehensive test coverage.

• Prepare User manuals and training sessions to help users use new features and processes.

Responsibility with management level 

• Report to the Product Service Manager and your line manager about the progress, results, risks, issues in the process of product development. 

• Sync-up with project management team about the work that product team contribute to the project. 

Qualifications

BA skills 

• Requirement elicitation 

• Requirement analysis 

• Requirement communication 

Product Marketing

• Contribute tasks related to product launch (roll out to user groups, locations, etc)

Managing Stakeholders' expectation

• Interface with stakeholders (in company and on client side) to understand pain points and gather inputs from data specialists to derive features development and enhancements on the product.

Communication 

• Comprehensive and transparent communication in verbal and written form 

• Comfortably use professional English to work with stakeholders and clients. 

Culture-fit requirement

• Take ownership and follow up 

• Professional in communication and deliverables 

• Result and success oriented 

• High energy and passionate 

• Teamwork spirit & high result oriented

• Ambitious and focus on action

• Be curious, wiling to learn and get new assignments or projects

Experience requirement

• 3 - 5+ years of experience as Product Owner or Business Analysis in software product company (REQUIRED)

• In-depth understanding of the software production process, the requirements process, and the analysis, design, and implementation process. 

• Have experience in writing instructions to use, operating flow/procedures of the system and users.

• Having experience in participating in Agile/Scrum projects is an advantage.

Location:364 Cộng Hòa, street, Tân Bình, Hồ Chí Minh 70000, Vietnam