Service Engineer

You will be mainly accountable for:

• Conducting repairs, calibration, commissioning, identifying technical problems, and analyzing them remotely or on-site at our customer sites in South Asia (including South Korea, Taiwan, Philippines, Malaysia, Singapore)
• Coordinating, preparing, and ensuring that all materials, parts, and equipment are available and of appropriate quality.
• Preparing standard lists, as well as documents and reports to be signed by the customer; reporting work done in a timely manner and following up when needed
• Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures, and making recommendations to avoid the problem in the future and making suggestions for product, quality, and customer service improvements, and discussing them with management.

Qualifications For The Role:

• Engineering diploma or degree in Electronic Engineering
• 5-10 years of experience in electronic and mechanical service and calibration, working as Field service engineer with electro mechanical instruments
• Sound knowledge of mechanics, pneumatics and data communication
• Knowledge of Pulp and paper industry is meritorious
• A collaborative, solution-focused approach and strong written and spoken communication skills.
• English speaking and writing (Chinese is advantageous)